Terms and Agreements

Shipping and Pick Up Options:

In-Store Pick up is always FREE.  For your convenience you can now shop and order online then pick up at Signatures during business hours. You will be notified by email when your order is ready.  If you are in a hurry, call when you arrive, and we will deliver curbside.

Standard shipping is a flat fee of $8.00 or FREE on orders over $125.00.  Sid Dickens Memory Tiles are excluded from free shipping.   There is a $15.00 packaging and shipping fee for each tile. 

In a pinch?  Call us and we will do our best to meet your expedited shipping needs. Additional shipping fees will apply.  Call 623-572-6820

Return Policy:

We always hope that you are thrilled with your purchase, yet we understand that occasionally things don’t work out. 

Follow these return instructions and requirements.

Returns must be made within 14 days of receiving your order.

Merchandise must be in its original condition with all tags attached and in original packaging.

Merchandise must not be worn, used or altered.

Bath and body, hair accessories, gift cards, sale or discontinued items cannot be returned and are non-refundable.

Email web@shopsignatures.com with your return request.  Please include the order number, billing name and address.  You will receive a confirmation email with instructions on how to proceed. Any shipping charges you incurred with your purchase are non-refundable.   You are responsible for return shipping fees.  

If your item item/s arrives damaged, please contact Signatures within 24 hours of receiving.  We will do our best to replace or repair and damaged item.

Signatures is not responsible for lost, stolen or damaged packages.  Please contact UPS with your tracking number.  UPS 1-800-742-5877.

You are welcome to return your online purchase directly to Signatures for store credit only.